Warranty Policy

At GTS Engines, we stand behind the quality of our products and are committed to ensuring customer satisfaction. All outboard motors sold on our website are covered by manufacturer warranties. Please read our warranty policy carefully to understand the terms and conditions.

1. What Does the Warranty Cover?

Our outboard motors come with a limited warranty provided by the manufacturer. This warranty typically covers:

  • Defects in material or workmanship under normal usage.
  • Mechanical failures or issues caused by manufacturing defects.
  • Parts replacement or repair needed due to defective components.

The warranty period may vary depending on the manufacturer and product model. For specific warranty details, please refer to the product page or consult the manufacturer’s warranty information.

2. How Long Is the Warranty Period?

The standard warranty period for most outboard motors is:

  • 1 to 5 years, depending on the manufacturer and model.

Warranty periods are clearly specified on the product page of each item. Be sure to check the warranty details for the specific outboard motor you are purchasing.

3. How to Claim a Warranty?

If your outboard motor has a defect or issue covered by the warranty, please follow these steps to initiate a warranty claim:

  1. Contact Us: Reach out to our customer support team at info@gtsengines.com or call +61 485 815 137.
  2. Provide Proof of Purchase: Ensure that you have your original receipt or order confirmation to verify the purchase date.
  3. Describe the Issue: Provide a clear description of the problem you’re experiencing with the outboard motor, including any relevant details or photographs.
  4. Return Authorization: Once we confirm that your issue is warranty-related, we will provide you with a return authorization and further instructions for returning the item.

4. What Is Not Covered Under Warranty?

Please note that warranties do not cover the following:

  • Damage caused by misuse, neglect, accidents, or unauthorized repairs.
  • Wear and tear from normal use, such as parts like propellers, fuel filters, or spark plugs.
  • Damage caused by improper maintenance or failure to follow the manufacturer’s maintenance guidelines.
  • Damage due to environmental factors (e.g., saltwater corrosion not properly addressed).
  • Products that have been altered, modified, or used in any way not intended by the manufacturer.

5. Warranty Replacement or Repair Process

Once your warranty claim is approved:

  • Replacement: If your outboard motor is deemed defective and cannot be repaired, we will arrange for a replacement of the same model, subject to availability.
  • Repair: If the motor is repairable, we will facilitate necessary repairs or send the motor to the manufacturer for repairs.

In some cases, you may be responsible for the cost of shipping the product back to us, especially if the warranty claim involves issues that are not covered under the warranty.

6. What Happens After the Warranty Period Expires?

Once the warranty period has expired, repairs or replacements for any defects will no longer be covered under the manufacturer’s warranty. However, we can assist you with out-of-warranty repairs at competitive rates.

7. Warranty Contact Information

For any warranty-related queries or claims, please reach out to us at:

  • Email: info@gtsengines.com
  • Phone: +61 485 815 137
  • Address:
  • Unit 2/20 Waterworth Dr, Margate TAS 7054, Australia

Our customer service team is available from 9 AM to 5 PM AEST (Monday to Friday).

8. Manufacturer Warranty Links

To view the detailed warranty policy from the manufacturer for specific outboard motor models, please visit the product page on our website. You can find the direct link to the manufacturer’s warranty documentation in the Product Specifications section.

Thank you for choosing GTS Engines! We are committed to providing high-quality products and outstanding customer service. If you have any questions about our warranty or need assistance with a claim, don’t hesitate to contact us.